FAQ
Frequently Asked Questions
Q: Is your jewelry really waterproof?
A: Yes. All Marvella pieces are made from high-quality stainless steel designed to resist water, sweat, and everyday wear.
Q: Will the jewelry fade or tarnish over time?
A: No. Our jewelry is crafted with durable, tarnish-resistant materials to maintain its shine with proper care.
Q: Can I wear it in the shower or gym?
A: Yes. Our jewelry is designed for everyday use, including showering, exercising, and daily activities.
Q: How long does shipping take?
A: Shipping typically takes 7–12 business days for orders within the USA.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on all orders.
Q: Can I return my order?
A: Yes. We offer a 14-day return policy from the date of delivery for eligible items.
Q: How can I contact support?
A: You can reach us anytime at support@marvella.me. We respond within 24–48 hours.
Q: Where is Marvella based?
A: Marvella operates online and ships internationally, with a focus on serving customers in the USA.
Q: Are your products safe for sensitive skin?
A: Yes. Our stainless steel jewelry is hypoallergenic and safe for most skin types.